See every system.
Understand every customer.
Fix it before they notice.
Nathan Claire delivers intelligent observability for organisations' most critical digital services through Edge, our unified observability and AIOps platform. One console. Twelve modules. AI that turns data into action.
Evaluating APM? See our application performance monitoring solutions
Performance issues have a cost. Edge catches them early.
Edge is built to surface and automatically resolve these issues before they turn into real costs.
Read the banking case studyA delay is a lost transaction
A one-second delay measurably reduces completed transactions. Latency anywhere in the funnel, and sales drop with it.
An outage outlives itself
Have an outage and churn climbs 20–30%, long after systems are back up. These patterns persist wherever customers interact digitally.
Edge fills in your blind spots
Revenue loss on failing transactions runs at 2–5% for poorly performing systems. Teams stay stuck firefighting instead of engineering.
Closed-loop performance engineering
Edge runs on one loop: full visibility across your systems, real insight into your customers, and fixes that happen automatically.
See every layer, without the blind spots
Observability means one view across infrastructure, applications, transactions and customer journeys. Edge integrates with what you already run and brings every layer into a single console.
Know which issue to tackle first
Operational Intelligence turns raw signals into ranked, prioritised causes. Edge correlation and AI point straight at the failing component and what it is costing the business.
Resolution, without the queue
Automation takes a detected issue straight through to resolution. Edge runs playbooks and triggers that resolve them the moment they are detected.
Insight built for the role, not just the system
Analytics and engagement shape one dataset for whoever is reading it. Edge gives engineers their traces, operations their service health, and executives their revenue and experience impact.
The same truth, shaped for whoever is reading it
One platform, three lenses. Choose a role to see what Edge surfaces for them.
Get to the failing line, not a shortlist
Engineers get distributed traces, service maps, slow-query detection and the execution plan captured at the moment of the slowdown. Correlation across application, database and infrastructure happens in one investigation rather than four.
Edge: enterprise performance monitoring
One platform for complete digital performance visibility. Explore each EDGE capability to see how your teams monitor, investigate and resolve issues across the technology stack.
Real user monitoring across web, mobile and hybrid apps
Deep visibility into how customers use and respond to digital channels, turning process metrics into behavioural intelligence.
Understand every digital experience your customers have
Deep visibility into how customers use and respond to digital channels, turning process metrics into behavioural intelligence. Every session, every journey, every interaction correlated back to the systems behind them.
Four moves, and it repeats
This is a genuine sequence, and each step feeds the next. It is the reason our clients move from firefighting to engineering.
Capture
Lightweight, self-managing agents collect signals from every device, service and host across your environment.
Correlate
Every event is enriched with device, OS, network and location, then joined across modules, so nothing sits in isolation.
Act
Ranked root causes trigger playbooks, or reach the right team with the context they need to fix it fast.
Document
Dashboards and analytics turn the outcome into a clear record, ready for reporting and the next decision.
What actually changes after deployment.
Reduction in mean time to resolution
Avg. across deploymentsFaster threat detection and response
vs. pre-Edge baselineReduction in unplanned downtime
Across production environmentsReduction in infrastructure cost
Right-sizing and visibilityImprovement in customer experience scores
CSAT and NPS upliftRevenue protected from performance incidents
Across all Edge engagementsThe month-end failure that cost a bank $2.3 million
A digital banking platform degraded every month-end. Transaction failures hit 12%, response times exceeded 15 seconds, and 50,000 complaints arrived in three days. Edge found four simultaneous root causes across database, infrastructure, application and third parties.
"The constraint was never capacity. It was visibility."
Twelve modules. One data lake. One version of the truth.
Edge correlates data across every layer, from a customer's tap through to the database query behind it. Technical health connected directly to business outcomes.
Explore the platform