Benefits of Analytics as a service provided by Nathan Claire Africa
Businesses are under immense pressure to adopt digital technologies that boost innovation, efficiencies of scale and profits.
Technology and business teams are consequently inundated with data and are forced to spend time and resources sifting through the noise for actionable intelligence. And… more data arrives the next day from application performance monitoring metrics, log files and database query results.
Data is impotent without context!
At Nathan Claire, our data scientists, analysts, and developers have the experience, skills and tools that continuously turn all the data available with your ecosystem into intelligence, indices and calls-to-action that improve the management of your technology, people, and processes.
Get business insights, trend analysis and operational intelligence on your potential, churning and at-risk high value customers. Our Ai-Assisted solutions deliver real-time and historical insights into frustrated app users, underperforming partners and vendors, your most problematic technologies, most improved teams and so much more.
Our proprietary algorithms calculate your risk revenue index, lost revenue index, customer satisfaction index, customer perception index, XLA compliance index, partner/vendor SLA compliance index, customer retention index, channel usability index and more. These allow you track the current performance and trends of your KPIs.
Stay ahead of industry trends, and technological advancements. Adapt to market changes and customer demands and enhance the customer experience through improved operations. The Key benefits are: