Today, over 60% of an organization’s business and revenues run on technology. Therefore, analyzing how the technology is used and how it performs provides deep insight into how the entire organization functions, its pain points, and its inefficiencies. Nathan Claire’s subject matter experts employ a combination of automated, objective and subject mechanisms to audit your entire technology landscape, providing you with periodic reports that reveal:
- All the technologies that are running in your environment.
- Most common root causes of problems.
- Average mean time to repair problems (MTTR).
- Problems with high business impact.
- Underutilized investments.
- Geolocations with your highest digital customer activity.
- Problematic technologies needing skills and capacity development.
- Consistent vendor SLA breaches.
- Overstaffed and understaffed business units.
The audit findings empower IT leadership and senior management make decisions that drive costs down whilst improving overall operational efficiency.