AIOPS Enablement

The complexity of managing modern IT environments means that productivity suffers, since the best resources are assigned to solving problems rather than innovation. To overcome this dilemma, leading organizations are moving towards zero-touch AIOps-driven IT operations management.
Nathan Claire’s teams have empowered some of the leading organizations in Africa to gain traction on the AIOps strategy execution, addressing various problem remediation, cost management, capacity planning, process optimization, workforce management and revenue assurance use cases along the way.
AI-generated alerts, insights and analytics are fed into an IT automation platform to turn complex technical tasks into repeatable playbooks. Sitting at the centre of it all, the AI engine provides visibility into performance and dependencies across all environments, intelligently extracts the root cause of failures and degradations, and sends the appropriate code to trigger automated routines that fix problems or close loops with customers. Your best-practice protocols for software or hardware provisioning, configuration management, application deployment/roll-backs, cloud and container configuration, network device configuration, firewall configurations, security patches, etc can be automatically run on Unix, Linux and Windows servers.
Opinion leaders consider AIOps to be the future of IT operations management and the solutions that Nathan Claire offer form the cornerstone of a successful AIOps program.