Performance Engineering for IT Operations

Strategic Shift: From Cloud to On-Premise for Economies of Scale

One of the leading banks in Africa shifted strategy from cloud to on-premise infrastructure to benefit from economies of scale. This necessitated improvements to their service management, infrastructure management, capacity planning and other policies that address ITIL considerations.

Predictive Intelligence: Enhancing Observability and Forecasting

In addition to improved observability, the Nathan Claire team deployed our Edge Predictions engine, using machine learning algorithms to train and deploy models that predict stock concerns such as storage, CPU and memory exhaustion or future requirements with more than 90% degree of accuracy.

Outcome: Smarter Capacity Planning and Automated Resource Management

Teams are now able to predict utilization at specific future dates or automatically trigger requisition or procurement processes, leading to better cost and resource management, improved capacity planning, improved responsiveness from the infrastructure and network teams, and enhanced visibility for all stakeholders.

The technology that we use to support you

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React
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Java
Objective-C
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case studies

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Performance Engineering for HCM

Following a mind-stretching session with Nathan Claire’s performance engineers, the Human Capital Management (HCM) team of a large Insurance & Investment conglomerate sought to bring more objectivity to decisions around staffing, knowledge gaps, training, capacity planning, and performance appraisals using operational and application data.

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Performance Engineering for Branch Operations

The Board of a large bank with operations in West and Central Africa made a decision to invest more in digital channels and their management, in a bid to reduce OTC transactions to less than 20% of all transactions. To boost their return on the anticipated investments, Nathan Claire’s performance engineers recommended a scientific approach to the optimization of their workforce of over 2,500 tellers spread across their branch network.

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Performance Engineering for Risk Management

Following an Executive Briefing to a large financial institution operating in East and Southern Africa, the Chief Risk Officer requested dashboards that track specific risks across various aspects of their operations. These risks included unresolved technical problems on high risk or mission-critical applications, sustained transaction declines, issues with third-party integrations, and abnormal usage patterns.

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2

We do a discovery and consulting meting 

3

We prepare a proposal 

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