Technical Consultant, Reconciliation (East Africa)

Company Overview.

Nathan Claire Group is a leading Information Technology Consulting company that specializes in services supporting digital transformation. We are committed to delivering innovative solutions and cutting-edge technologies to our clients. As an Information Technology Consultant at Nathan Claire Group, you will have the opportunity to gain hands-on experience and work alongside industry professionals in a dynamic and fast-paced environment.

Perfomance Overview.

The Technical Consultant - Reconciliation Systems specializes in implementing, configuring, and optimizing reconciliation software solutions such as AutoRek. This role is crucial in ensuring that the client’s financial processes are automated, compliant, and efficient. The consultant works closely with clients, providing technical expertise, solving complex business problems, and delivering tailored solutions to meet their reconciliation and data management needs.

Responsibilities:

• System Implementation: Lead the end-to-end implementation of reconciliation systems like AutoRek, including requirements gathering, system configuration, customization, and deployment.
• Client Consultation: Engage with clients to understand their reconciliation and financial control requirements, recommending appropriate system configurations and workflows to meet their needs.
• Data Integration: Work with clients to integrate reconciliation systems with their existing financial and accounting systems, ensuring seamless data flow and accuracy.
• Solution Design: Design and deliver customized reconciliation solutions by understanding the client's specific needs and aligning them with AutoRek's functionalities.
• Technical Support & Troubleshooting: Provide ongoing technical support to clients, resolving any issues or technical challenges that arise during and after implementation.
• Training & Documentation: Train end-users and client teams on the reconciliation system, providing detailed documentation and ensuring the system is utilized to its full potential.
• Process Automation: Identify opportunities for automating financial controls and reporting processes, helping clients enhance their operational efficiency.
• Testing & Validation: Lead system testing, including user acceptance testing (UAT) and troubleshooting during deployment to ensure the solution functions as expected.
• Client Relationship Management: Maintain strong client relationships, acting as a trusted advisor to ensure client satisfaction, retention, and potential upsell opportunities.
• Regulatory Compliance: Ensure reconciliation systems are compliant with relevant financial regulations (e.g., SOX, IFRS) and industry best practices.

Requirements.

• Education: Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
• Experience:
  • Prior experience working with reconciliation systems (preferably AutoRek or similar platforms such as BlackLine, SmartStream, or FIS).
  • Experience in implementing software solutions within financial services, accounting, or treasury environments is an advantage.
  • Background in financial services or FinTech consulting.
• Technical Expertise:
  • Strong understanding of reconciliation processes, financial data management, and general ledger accounting.
  • Familiarity with AutoRek, including configuration and customization options.
  • Knowledge of databases, SQL, and data integration techniques.
  • Experience with other financial systems (ERP, accounting software, data management tools) is beneficial.
• Analytical Skills: Ability to analyse complex financial data, understand the client’s business processes, and propose relevant technical solutions.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical details in a clear and concise manner to non-technical users.
• Problem-Solving: Strong troubleshooting and critical thinking skills, with a proactive approach to solving technical challenges and ensuring smooth system operations.
• Time Management: Capable of managing multiple projects and priorities effectively, delivering results within set timelines.

Key Competencies:

• Customer-Focused
• Adaptable and Quick Learner
• Team Player
• Analytical Thinking
• Goal-Oriented

Additional Requirements:

• Willingness to travel as needed to meet with clients or attend industry events.
• Certifications in reconciliation software or project management (such as PRINCE2 or PMP) are a plus.

Duration and Compensation:

This is a full-time position. The consultant will receive compensation for their work in accordance with the company's policies.